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Selected work

Engagements delivered for Kuwaiti government entities, international vendors, broadcasters and universities.

Ministry of Education

Distance learning for a national school system

Moved a school system of 500,000+ students onto Microsoft Teams during the COVID-19 closure, training 109,000 teachers and staff. Published by Microsoft, March 2021.

CloudE-learning2020–2021
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National Assembly

Reading public opinion in Kuwaiti dialect

An Arabic content and sentiment analysis layer on top of Pulsar, so parliamentary staff could track how citizens actually discussed legislation. Published as a Pulsar case study, September 2016.

NLPSocial intelligence2015–2017
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Central Agency for IT

The national e-government portal

Participated in implementing e.gov.kw and built the web system used to submit and evaluate national IT projects, including entries for the second Gulf E-Government Award.

Public platforms2006–2015
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SAS Institute

Teaching a global platform to read Arabic

Worked with SAS R&D to extend the Arabic processing capabilities of SAS Text Miner, so an enterprise analytics platform could handle regional text.

R&D partnershipText mining
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Ministry of Finance

Independent review of the tax administration programme

Reviewed and evaluated the technical outputs of the ITAS project and advised its steering committee, with written recommendations at each gate.

AssuranceAdvisory
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Kuwait International Law School

Digital transformation and AI assistants

Digital transformation of academic operations, a computer-based aptitude examination system, and two generative AI assistants for admissions and course content.

Higher educationGenerative AI
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Kuwait TV

Analytics behind the news bulletin

Outputs from our products and services were used to generate trend reports broadcast in the news segment on Kuwait TV.

MediaText analytics
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Kuwait University

E-Learning and Virtual Classroom

Winner of Category 9, E-learning, at the ITU WSIS Prizes 2017 — one winner across 18 categories, from 345 nominated projects and 1.1 million votes.

E-learningWSIS Prize 2017
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UN ESCWA

National Profile of the Information Society in Kuwait

Contributed to the United Nations Economic and Social Commission for Western Asia’s 2013 country profile assessing the state of the information society in Kuwait.

United Nations2013–2014
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Amiri Diwan

Document management inside the Royal Court

Web applications and a SharePoint document management system for the Office of Consultative Studies and Research, across a fifteen-year engagement.

SharePoint2000–2015
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Published references

  • Microsoft case study on the Ministry of Education distance-learning programme, 30 March 2021.
  • Forrester Research, The Gulf Cooperative Council’s Big Data Opportunity, November 2015.
  • Pulsar case study on the Social Intelligence Analyzer and its use by the Kuwaiti Parliament, September 2016.
  • WSIS Prizes 2017 Success Stories, ITU — E-Learning category.
  • WSIS Prizes 2019 Champion — Social Intelligence.
  • ITU COVID-19 ICT Case Repository — Kuwait response.

The original PDFs are kept at /pdf/ and linked from the relevant case studies.

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